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Using SMS for Customer Service: Why, How, & When Emplifi
WebJun 9, 2024 · The growing customer appetite for SMS chatbots and brand texting. 35% of consumers text with businesses once a day to once a week3. While SMS communication is inherently personal, people are open to communicating with brands, too. In fact, 43% of consumers have texted a business unprompted, which signals an expectation that …google pixel warranty check online
SMS Customer Service & Customer Texting SimpleTexting - Try It For F…
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